Food Support Services

Monthly Services

There are two options of our monthly service for our clients to choose from, the choice of our self-shop ‘Marketplace’, or a ‘Pre-packaged Hamper’. Equitable quantity for both options are according to household size. Clients are eligible for a food hamper once every 30 days.

1. Self-shop ‘Marketplace’

The self-shop ‘Marketplace’ allows our clients a choice of what products they take home
according to their household size. The look and feel of warehouse shopping. Please bring
reusable shopping bags.  The Marketplace closes 15 minutes prior to our closing hours. Clients
visiting at that time will only have option 2, ‘Prepackaged hampers’.

2. Pre-packaged Hamper

Pre-packaged hamper usually contains: canned vegetables, soups/stews, cereal, pasta,
peanut butter, crackers, jam, and canned meat, frozen meat, milk, eggs, dairy, fresh seasonal
vegetables, bread/baked goods.  Items vary depending on donations and stock level.

Our Monthly Food Service Hours:

Monday: 11:00-6:30pm                                                            Tuesday: No Service
Wednesday: 11:00-6:30pm
Thursday: 11:00-6:30pm                                                          Friday: 11:00-4:30pm

Appointment Booking System

Please come in at your appointment time, not prior to. If you miss your appointment, you can re-book online or drop-in during the Monthly Service hours any time after your appointment.

First time clients can create a profile and book an appointment. Pre-existing clients require their client ID number to book an appointment.

If you are unsuccessful booking an appointment or have encountered an error in the appointment process, you can email:

Emergency Services

Emergency Services are available three mornings a week for those without identification or are living with no current fixed address (NFA). This is an offering of non-perishable and perishable options.

Emergency Services Hours:

Monday, Tuesday & Thursday: 9:00-11:00am

Visit Requirements

Each visit, you are required to bring:

  • Photo Identification for ALL adults in the haousehold (driver’s license, passport, student ID)
  • Identification for ALL minors in tahe household (birth certificates, passports or government issued ID)
  • Proof of address (utility bill, rent receipt with address, lease agreement, government issued documents)

NOTE: This information is asked for each visit for food assistance. All data provided to us is private and confidential.


We are located at 42 Anne Street South on the side of the Pioneer Family Pools building we face onto Army Navy Air Force Drive.

If you have any questions or concerns, please email: